Service and Support
Via our local service centres, we are offering you fast, competent and personal support.
Each NetDefend firewall is sold with the following service and warranty offering:
- 5 year hardware warranty
- Free firmware upgrades
- Free 3 months pattern/signature update upon online registration
12 month pattern/signature subscriptions can be purchased from local resellers after the 3 month subscription. These subscription packages contain a unique product authentication code that needs to be registered online via the NetDefend Centre.
To support you in finding a solution based on your needs, we have partnered with expert Value Added Resellers and System Integrators. Look out for the Partner+Logo as well as the D-Link certifications.